Frequently Asked Questions
Find answers to common questions about our jewelry and services
What materials are used in Roxanne Assoulin jewelry?
Our pieces are primarily crafted using enamel-coated beads, crystals, and gold-tone metals designed for durability and vibrant color.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with water, perfumes, and lotions. Store them in a dry place when not in use.
Do you offer repairs?
We stand behind our quality. If a piece breaks within 90 days of purchase due to a manufacturing defect, we will repair or replace it free of charge.
Can I customize the size of my bracelets?
Most of our bracelets are designed with a standard stretch fit. However, we offer specific 'Big & Little' sizes for select styles to ensure a perfect fit.
Are your products hypoallergenic?
Our jewelry is lead and nickel-free, making it safe for most individuals with sensitive skin.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.